Privacy Policy

Website Privacy Policy

Privacy Policy

This website is hosted by Beyond Design UK Limited ( “Beyond”), on behalf of K’NEX UK Limited and its parent company, K’NEX Limited Partnership Group (collectively, “K’NEX”).  Beyond and K’NEX are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.  By visiting www.knexeducation.co.uk (hereinafter, the “Website”) you are accepting and consenting to the practices described in this privacy policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is K’NEX UK Limited, of 200 Brook Drive, Green Park, Reading, RG2 6 UB, United Kingdom.

Our nominated representative for the purpose of the Act is the Managing Director of K’NEX UK Limited.

K’NEX and Beyond do not sell or distribute personal information about visitors to the Website to other organizations.  We do not sell, rent, or share our mailing lists with other organizations, except as noted below.  We are committed to protecting individuals’ personal data online.

K’NEX and Beyond (collectively referred to as, “We” or “Us”) adhere to the following general principles when processing personal data:

  • We will only collect personal data for specific and specified purposes.
  • We will not collect personal data beyond what is necessary to accomplish those purposes.
  • We will use personal data only for the stated purpose, except as stated below, or with prior consent.
  • We will not transfer personal data to third parties except as stated below, or with prior consent.
  • We will seek to verify and/or update personal data periodically.
  • We will honor requests for amendments and changes to personal data.
  • We will not store personal data in identifiable form longer than is necessary to accomplish its purpose or as required by law, except as stated below.

This website is operated by Beyond, on behalf of K’NEX UK Limited:

Beyond Design UK Limited
25a High Street, Maidenhead
Berkshire SL6 1JG
United Kingdom

K’NEX UK Limited
200 Brook Drive, Green Park
Reading, RG2 6 UB
United Kingdom

K’NEX Limited Partnership Group
P.O. Box 700
Hatfield, PA 19440
1-800-KID-KNEX (1-800-543-5639) (Consumer Relations)
Email@knex.com (Consumer Relations)
1-800-822-5639 (Main Offices)

From time to time, we undertake or commission consumer research projects, and we may share personal data with third-party research companies for this purpose.  Also, such third-party research companies may host survey data in their databases on our behalf.  All data transfers for this purpose will be subject to a written contract between us and the third-party vendor in question.  The third-party vendor or partner will not have any authority to use such personal data for any purpose other than as instructed by us.

What Information Do We Collect?
K’NEX and Beyond collect information in two ways:  (1) Information you provide to us; and (2) Information we collect automatically.

Information That You Provide
K’NEX and Beyond may collect information that you provide when you use our Website, such as when you:             (1) participate in contests, events or promotions; (2) send questions or comments via email; (3) complete online surveys and/or subscribe to K’NEX Education’s quarterly newsletter; or (4) otherwise communicate with us through the Website.  The types of personal information that you provide may include your name, email address, telephone number, postal address, birth date, and other contact or identifying information that you choose to provide.

Information We Collect Automatically From You
When you access or use knexeducation.co.uk, we also automatically collect information about you.  For example, when you visit the Website, we collect information about your computer’s operating system, Internet Protocol (“IP”) address, access times, browser type, versions and language, time zone setting, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as clicks), information about the website visit [including the full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time)], and the URL of the website you visited before navigating to our Website (only if you were referred by that site).   If you access the Website via a mobile device, we may also collect your unique device ID, device make and model, device IP address, mobile carrier, mobile web browser type and version and the location of your device.

To collect this information, we may use one or more of the technologies identified below:

Cookies:  
Cookies are small data files stored on your computer or mobile device by a website.  Among other things, cookies help website providers improve their services and your experience while using their websites.

Upon arrival on the Website, we install a cookie.  If you are visiting our Website for the first time, or for the first time in over 6 months since your last visit, the “civicCookieControl” cookie is stored to control the display of the banner that notifies you of our intent to use cookies on the Website.  This cookie is required to remember whether you allow for the use of cookies on the Website or not, and has a lifespan of six months.  To control your option of how we use cookies on the website, please email us at ukeducation@knex.com.

If you want to know if cookies have been added to your computer by others – check your settings.  Browsers allow you to either accept cookies or refuse them.  Refusing cookies may limit a website provider’s ability to provide you improved features and online experiences.  You can adjust your browser to tell you when a website tries to put a cookie on your computer.  For more information on cookies and how to control or disable them, you may want to visit the following website:

http://www.aboutcookies.org

Analytics
We use analytics services and software provided by third parties to help us understand how users access and use knexeducation.co.uk.  These tools and services may place cookies, web beacons and other devices or technologies on websites to enable them to track traffic data.  The data collected typically includes information such as your IP address, your Internet Service Provider, your web browser, the time spent on web pages, and the links clicked.  We use this information to improve the Website and your experience, to see which areas and features of the Website are popular, and to count visits.

Clear GIFs, sometimes called “pixels,” “web bugs,” or “web beacons,” are small electronic images that are placed on a web page or in an email message.  Clear GIF files may be provided by our ad management partner, Google Analytics™.  These files enable Google Analytics™ to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to the Website.  With both cookies and Spotlight technology (used by Google), the information Google Analytics™ collects and shares is anonymous, and not personally identifiable.  It does not contain your name, address, telephone number, or email address.  For more information about Google Analytics™, including information about how to opt out of these technologies, go to www.google.com/analytics.

Log Files:
Log files record website activity on our Website, and enable us to gather statistics about our users’ browsing habits.  These entries help us determine (among other things) how many and how often users have accessed or used the Website, which pages of the Website they’ve visited, and similar data.
We may associate the information we collect from these technologies with other personal information that you provide for the purposes described in this Policy.

Information We Collect from Third Parties
We may also obtain information from other sources and combine that with information we collect through the Website.  For example, we work closely with third parties (including, for example, analytics providers, and may receive information about you from them.

Use of Information
We use personal information collected through knexeducation.co.uk for purposes described in this Policy or otherwise disclosed to you on or in connection with our Services.  For example, we may use your information to:

  • Send you advertising or promotional materials, including information about new products, contests, features and enhancements, special offers and other events of interest from K’NEX and our select partners;
  • Operate and improve the Website;
  • Send you technical notices, updates, security alerts, and support and administrative messages;
  • Respond to your comments, questions and requests, and provide customer service;
  • Monitor and evaluate trends, usage and activities in connection with the Website;
  • Link or combine with other information obtained through third parties to help understand your needs and provide you with better service.

Sharing of Information
We will not share your personal information with third parties, other than as described in this Policy, with the exception that:

  • We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006;
  • If we notify you that the information you provide will be shared in a particular manner, and you provide such information consenting to this disclosure;
  • We may share your personal information with suppliers and sub-contractors for the performance of any contract we enter into with you;
  • We may share your personal information with analytics and search engine providers that assist us in the improvement and optimisation of our website.
  • Information you provide may be disclosed to third-party vendors, consultants and other service providers who are working on our behalf and need access to your information to carry out their work for us.  These entities have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us, and, unless we notify you otherwise and provide you with an opportunity to opt-out, will not use your personal information for any purpose other than as described in this Policy.
  • When we believe it is necessary or appropriate to:  (i) comply with applicable law or legal process, or respond to lawful requests or legal authorities; (ii) protect the rights and property of K’NEX and/or Beyond and its and/or their employees, agents, users and other third parties, including to enforce K’NEX and/or Beyond’s agreements, policies and protect against fraudulent, abusive, inappropriate, or unlawful use of our Services; and (iii) protect the safety of K’NEX, Beyond, our users or any third party.

We may also share aggregated information or information that we have collected from you while on the Website, including on co-branded pages (such as when we and another company together have a promotion or contest), and where we have taken reasonable measures to de-identify.  We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If K’NEX or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of K’NEX, Beyond, our customers, or others.  This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we Store your Data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”), including by K’NEX UK Limited’s parent company, K’NEX Limited Partnership Group in the USA.  It may also be processed by staff operating outside the EEA who work for us.  Such staff maybe engaged in, among other things, the provision of support services.  By submitting your personal data, you agree to this transfer, storing or processing.  We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

All information you provide to us is stored on secure servers.

Unfortunately, the transmission of information via the internet is not completely secure.  Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk.  Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Social Sharing Features
The Website may offer social sharing features and other integrated tools (such as the Facebook® “Like” button or widgets), which let you share actions you take on our Website or social media pages with other media, and vice versa.  The use of such features may enable the sharing of information with your friends or the public, depending on the settings you establish with the third party that provides these features.  These features may also collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the features to function properly.  For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the third parties that provide these features.

Linking to Third-Party Sites
To provide relevant information not found on knexeducation.co.uk, facilitate online shopping, and allow you to interact with other websites and/or applications in which you may have accounts (such as Facebook® and other social media sites), we may provide links or embed third-party applications that allow login from our Website to third-party websites.  We will indicate to users when they are leaving knexeducation.co.uk to go to a third-party’s site. Your use of these third-party websites and/or applications is subject to the third parties’ privacy policies, and we encourage you to read the third parties’ privacy policies before submitting personal or other information, or using the websites and/or applications.  We do not accept any responsibility or liability for these third party policies.

We will use any personal information you provide as set out above and in the following circumstances:

  • If we need to respond to an email inquiry;
  • If you enter a K’NEX Education online contest and win, we will need an actual postal address to send the prize; and
  • We may share identified and identifiable information (such as names and email addresses) of
    those over the age of 18 who have entered a K’NEX website contest, etc., and who have
    specifically opted in to the sharing of that specific information.

Unless as set out above, never do we sell or distribute information gathered to anyone, nor do we make our mailing lists available to anyone.  We might, however, use this information in conjunction with a marketing partner, where we control when and how we use the information.  Any information used in this specific manner will be in the categorized and generic format, and will not disclose individual names, email addresses, etc.

Submission Policy – Submitting an Idea or Picture to K’NEX
K’NEX only accepts photos of models for contests, promotions and posting to its Photo Gallery.
K’NEX does not solicit or accept models or ideas for new products or suggested new models or components.
The reason is definitely not hubris in thinking only K’NEX can come up with new and exciting ideas:  clearly, that would be a ridiculous point of view.  Rather, it has to do with conflicts that arise as to the derivation of K’NEX ideas.  From time to time, K’NEX has had people claim to have invented just about everything it does, including having come up with K’NEX before it did, or they claim that they submitted a concept that was the “inspiration” for something K’NEX later marketed.  None of these claims have been even remotely true, but that didn’t lessen the aggravation and time that was required to deal with the claims. So, to prevent possible misunderstandings about who owns the rights to products K’NEX manufactures, promotes and sells, anything you send to K’NEX will be considered by K’NEX as non-confidential and nonproprietary, meaning that you recognize and agree that you are freely giving K’NEX the right to use it any way it wishes. This may include making and selling products based upon such material, licensing the material to others or posting your ideas/photos on the Website and owning the intellectual property rights in and to such ideas.

How to Unsubscribe from knexeducation.co.uk Email Messages
We occasionally have surveys and contests for which we may ask for certain personal information, such as your age and gender.  You have the right to delete all of this personal information from our records at any time.  You can do this by sending an email to ukeducation@knex.com with the subject heading “Unsubscribe” along with your details. The unsubscribe procedure will remove all your personal information from our database.

Once we have received and processed your request, you will receive an email notifying you that all of your information has been deleted from our database.  If you have further comments, questions or concerns about your personal information in our email database, or any other concerns, please contact us at ukeducation@knex.com

You have the right to ask us not to process your personal data for marketing purposes.  We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.  You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.

Review and Update of Personal Information
You can always contact us to review and update personal information we may have stored about you.  Please send an email to ukeducation@knex.com.  Please note that before accessing or making any changes to your personal information, we must verify your identity properly.

Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.  Please check back frequently to see any updates or changes to our Privacy Policy.

Questions, comments and requests regarding this privacy policy are welcomed, and can be submitted to K’NEX UK Limited through the following link: http://www.knex.co.uk/info/contact-us